Director of Retail Operations

The Museum of Sex seeks to hire a Director of Retail Operations.

OVERVIEW:

The Museum of Sex is the world’s foremost institution and brand whose mission is to explore human sexuality as a central tenet of cultural discourse. We bring disruptive innovation to the cultural and commercial landscapes through exhibition, retail, food, digital, and other creative initiatives.

We are growing and committed to building an all-star company. Our team is ambitious and passionate; the environment is creative, intense, entrepreneurial and fun.

The Museum of Sex is seeking a design-oriented, motivated, senior-level retail store manager for the operations of their flagship store on 5th Avenue. This is a chance to develop a thoughtful, high-quality sexually related retail concept that is informed by scholarship and intellectual leadership. The right candidate will have an opportunity to redesign and implement the retail offering of one of New York City’s most unique cultural institutions. A refined aesthetic sensibility and ability to create high quality, provocative retail experiences across the categories of food, design, fashion, art and literature across luxury and mass market products is a must.

Candidates must meet the following criteria:

JOB DUTIES:

• Lead, manage and ensure the successful operations of the Museum of Sex flagship store and e-commerce site, reporting to the Museum Executive Director.
• Ensure Museum’s mission and corporate culture are upheld throughout retail operations by ensuring positive customer and vendor relations: in-person, over-the-phone and via e-mail.
• Build and maintain professional and skilled staff by recruiting, selecting, orienting, training employees and developing and implementing sales incentives/commission structure.
• Oversee merchandise selection, purchasing, and visual merchandising, in adherence to standards set by Museum creative direction.
• Work directly with the marketing/PR department to create marketing strategies/promotions.
• Optimize revenue by forecasting expenditures, analyzing inventory variances and initiating corrective actions.
• Innovate new ways of serving existing and potential customers.
• Maintain protocol for a pristine store environment.
• Formulate pricing structures to optimize sales including: reviewing merchandising activities, determining sales promotions, studying trends, etc.
• Communicate regularly with finance department including investigating credit card retrieval requests and charge backs.
• Ensure accurate, routinely-scheduled physical inventory counts and optimize inventory levels based on turnover.
• Secure merchandise by implementing security systems and measures.
• Direct reports include Merchandiser/Buyer, Inventory/Receiving Coordinator, Assistant Store Manager, E-commerce Manager and cashiers.

JOB SPECIFICATIONS:

• Minimum Experience: 10 years of experience in related organization with 4+ years in lead managerial role
• Minimum Education: BS/BA degree
• Preferred Previous Type of Company: Museum/hospitality/tourism/technology/retail industry

Special Experience, Qualifications and other comments:

• Merchandising and buying experience
• Excellent verbal, organizational and written communication skills.
• Strong interpersonal, customer service skills, detailed oriented and selling initiatives.
• Proficient in POS database maintenance, MS Office, and Outlook. Radiant’s Counterpoint preferred.
• Willingness to work a flexible schedule including evenings, weekends and special events.
• Frequent lifting of 1-5 pounds with ability to lift up to 50 pounds.
• Intelligent, energetic and enthusiastic leader to direct the retail operations of Museum dedicated to the preservation and presentation of Human Sexuality.

EQUAL OPPORTUNITY EMPLOYER – M/F/D

It is the policy of The Museum of Sex to affirmatively provide equal opportunity for employment and advancement without regard for race, color, creed, religion, sex, national origin, citizenship, age, handicap or disability, marital status, sexual orientation, or military status as a veteran or special disabled veteran.

Please Apply To: employment@museumofsex.com